Enterprise Service Planning: Scaling the Benefits of Kanban
Enterprise Services Planning (ESP) is the future of management for professional services businesses.
Your business is an ecosystem of complex interdependent services. To survive in the fast moving 21st Century, you must create a business that is continually "fit for purpose" with an organizational capability for evolutionary change and adaptation.
ESP enables this new strategy by helping you evolve your network of services and make them fit for purpose. ESP practices help you schedule and sequence work, forecast delivery dates and expected outcomes, allocate capacity, manage dependencies, and manage risk.
David Anderson is the pioneer of the Kanban Method, as well as Enterprise Services Planning, a system of management for businesses operating in complex environments.
He is CEO of Lean Kanban, Inc., a consulting, training and event planning business dedicated to developing and implementing sustainable evolutionary approaches for management of knowledge workers.
David has 30+ years experience in high technology and has led software teams using innovative Agile methods at companies such as Sprint and Motorola.
David is the author of Kanban - Successful Evolutionary Change for Your Technology Business; Lessons in Agile Management: On the Road to Kanban; and Agile Management for Software Engineering. You can follow him on Twitter at @lki_dja
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