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Event Calendar

10/16/2014
Want to Have the Best Product Team? Learn the Factors That Differentiate the Best From the Rest!

11/14/2014
Practitioner's Workshop - Collaboration Works! Facilitation Skills for Product Managers

11/18/2014
Best of Boston -- Product Management & Marketing

Product Marketing Best Practices: Web Ink Now

How OPEN Cycle communicates relentless simplicity to customersOpen in a New Window

OPEN Cycle, a company building an extremely lightweight and strong mountain bike, was founded in 2011 as a completely open company taking advantage of the new communication tools that I frequently write and speak about. As a brand-new company, the founders were able to create an organization completely around their vision of the company’s character and then set a goal to communicate that directly to the marketplace.

OPEN’s greatest assets are the fantastic engineering that goes into creating the best mountain bikes in the world, and the stories they convey to their customers about the bikes and the company they created. Everything they do is shared with customers, retailers, and vendors on social networks and via email in real time—it helps them build better products, keep existing customers happy, and grow their business.

 

Blog redesign on the HubSpot marketing platformOpen in a New Window

One of the great things about Web content is that you can constantly change and improve it. I’ve just redesigned my blog, focusing on a cleaner and easier to read look.

HubSpot marketing platform

 

My Best Business Advice for College StudentsOpen in a New Window

It is the beginning of another academic year in the USA and many other parts of the world. University students who are entering their third or fourth years are planning for that first job out of school.

So I thought it a perfect time to share a video interview I did last year on Behind the Brand TV with Bryan Elliott.

Bryan and I discussed what university students can do now to stand out in the future job market. This advice isn’t just for those in their final year. In fact it is more important for those starting their university education.

 

Creating Ridiculously Good Content the Ann Handley wayOpen in a New Window

The very clever Ann Handley has a new book due out in the next few days. I’ve seen an early copy and it is terrific.

Everybody Writes is your go-to guide to creating ridiculously good content to market you and your business.

With wisdom and an infective wittiness, Ann shows you how to take your writing from awkward or awful to electric or elegant. She’s your favorite teacher, cracking you up while her tough love gets you to do the work to improve.

 

Video Interview with HubSpot CEO Brian Halligan about Inbound Marketing 2.0Open in a New Window

The revised and updated second edition of the modern marketing classic Inbound Marketing: Attract, Engage, and Delight Customers Online by HubSpot co-founders Brian Halligan and Dharmesh Shah releases this week.

 

Agile, Real-Time Customer Service [free ebook]Open in a New Window

This week, my new book The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business begins to ship from USA and Canada booksellers. The print edition will ship in the coming weeks from booksellers in other countries. The ebook formats like Kindle, Nook, Apple iBook, and Google Android are all available now.

 

The New Rules of Selling [SlideShare]Open in a New Window

Early this week I posted on how Sales is Broken. There are many examples of traditional sales tactics that don’t work when buyers have access to a tremendous amount of information.

The old rules of selling...

 

Sales is brokenOpen in a New Window

Most sales organizations are built and run as if it were still 1989. The sales model is broken.

 

The New Rules of Sales and Service - my new book - releasing soon!Open in a New Window

I’m so excited I might pee in my pants!! (Don’t worry, I’ll be careful not to.)

My new book, The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business is nearly ready to ship.

 

Are you telling the truth?Open in a New Window

When I see people on the sidewalk asking for money, most have the same business model.